Legal

Ally Dealer Services Terms of Use

Welcome to Ally Dealer Services ("Ally"). Please review these Terms of Use ("Terms"), which may be changed from time to time. These Terms apply to all users of www.ally.com/dealer (the "Site"). If you do not accept these Terms, do not use this Site.



Your Authority

By logging on to the Site, you agree that you have the authority to agree to these Terms on behalf of the dealership for which you work.


People Authorized to Use the Site

Only employees of properly licensed motor vehicle dealerships that have an existing business relationship with Ally may log on and use this Site. Your customers and suppliers are not allowed to use this Site.

Your Information

You agree that any information you submit to Ally while using the Site is accurate and complete. Such information will be handled as described in our Privacy Policy(http://ally.com/privacy.html).

Chat

When you visit the Ally Site, we may, in our sole discretion, make available to you an interactive online chat service ("Chat"). Chat is provided to you as a convenience only, to assist in your understanding of certain of Ally's products and services. Ally makes no warranty or representation that Chat will be available for any particular product or service (even if Chat is offered for a different Ally product or service), nor does Ally warrant that Chat will be available at any particular time of day or be free of fault or error

If you activate or accept a Chat interaction on our Site, we will try to provide you with accurate, current information related to your question. Nothing that Ally communicates as part of a Chat session will be considered a representation, warranty, or other legally binding agreement regarding anything discussed during such Chat, including Ally's products, services, policies, processes, decisions, or response times.

Ally employs encryption technology in its Chat service, and, for additional protection, Chat is only available to you after you log in with your user ID and password. However, we cannot guarantee protection from intruders or interceptors, so please keep that in mind when deciding whether or not you want to provide or request specific information.


Passwords

You are responsible for all activity that occurs while using your password and you must keep your password safe. Contact us immediately if there is any unauthorized use of your password.

Account Access

From time to time, Ally may make information relating to our retail installment sale and lease customers available to you. You will only obtain such information where it is necessary to process a transaction requested by the customer, or where such information is used for joint marketing activities as permitted under a Joint Marketing Agreement between your dealership and Ally. Any other use of such information is prohibited, unless Ally agrees in writing.

Copyright

All text, images, graphics, animation, video, music, data, and other materials on this website are subject to copyright and other intellectual property rights of Ally Financial Inc., its subsidiaries, affiliates or licensors. These materials may not be copied, reproduced, distributed, modified, licensed, or reposted to other websites without the express written permission of Ally Financial Inc. Systematic retrieval of data or other content from this website to create or compile a collection, database or compilation without prior written permission from Ally Financial Inc. is strictly prohibited.

Trademarks

Ally and its logos, as well as other trademarks and service marks (collectively, the "marks") appearing on this website are marks of Ally Financial Inc., its subsidiaries, affiliates, or licensors. GM, General Motors, GM Protection Plan®, GMAC, Goodwrench, including related logos, are trademarks of General Motors Company, used under license by Ally Financial. This website contains other trademark notices that you agree to observe and follow.

Links

The Site may contain links to third party websites not controlled by Ally. Ally does not endorse these third party websites or any content on those websites, and has no control or responsibility for the content on such third party websites. Access to any third party website is at your own risk.

No Warranty

ALLY DOES NOT PROMISE THAT THE SITE OR ANY MATERIALS, CONTENT, SERVICES OR FEATURES OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE, THE MATERIALS, THE CONTENT AND RELATED SERVICES ARE PROVIDED TO YOU "AS IS" AND "AS AVAILABLE." ALLY DISCLAIMS ALL IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

UNLESS REQUIRED BY LAW, IN NO EVENT WILL ALLY BE LIABLE TO YOU FOR SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS OR REVENUES, EVEN IF ALLY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Changes to Terms

Ally may change these Terms from time to time by posting a revised version of these Terms, or by any other method as permitted by law. Use of this Site after revised Terms have been made available means you accept the revised Terms. You should regularly review these Terms for any changes or additional terms.

Restricting Access

Ally may suspend your access to all or any part of the Site at any time and for any reason without prior notice to you. Last Updated on January 23, 2012.

© 2016 Ally Financial Inc.. All Rights Reserved. GM Protection Plan is a registered trademark of General Motors LLC, used under license by Motors Insurance Corporation - Canadian branch, a subsidiary of Ally Financial Inc. GMPP is no longer endorsed by General Motors LLC for use in the United States and/or by Ally U.S. operations.

General questions?
In the US, contact us at 800-631-5590
In Canada, contact us at 800-268-7676
Mon-Fri 8am-5pm local time
Questions générales?
Aux États-Unis, contactez nous au 800-631-5590
Au Canada, contactez nous au 800-268-7676
Mon-Fri 8am-5pm heure locale